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    • Our Clients
    • Our People
    • Careers
  • Our Services
    • Regulatory Compliance
      • Consultation
      • Assessment & Monitoring
      • Independent Compliance Reviews
    • Internal Audit
      • Compliance Audits
      • Operational Audits
      • Audit Function Development
    • Fair and Responsible Lending
      • Fair Lending
      • HMDA
      • CRA
    • Due Diligence
      • The CrossCheck Advantage
      • Rated Securitizations
      • Portfolio Acquisitions
    • Loan Review
      • Pre-funding Quality Assurance
      • Post Closing Quality Review
      • Commercial Loan Review
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      • Expert Testimony
      • Expert Support Services
      • File Review
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  • Past Speaking Engagements
  • Best Practices for Monitoring Servicing Performance
  • Best Practices for Monitoring Servicing Performance

    Past Speaking Engagements September 30, 2021 By Liza Warner
    Liza Warner
    Partner

    On September 29, Bradley Teplin and Liza Warner presented a webinar for the American Bankers Association (ABA) – Best Practices for Monitoring Servicing Performance. This webinar helped participants be better prepared to address common regulatory and investor concerns, improve consumer complaint management, and differentiate between the unique roles of quality assurance and quality control in managing loan servicing. The recorded webinar is available on the ABA’s website.

    More Information

    Announcements

    • MBA Course – Managing Consumer Complaints for Compliance Professionals
    • MBA HMDA Courses Available – MBA’s CMCP Curriculum
    • American Bankers Association (ABA) Reference Guide to Flood Compliance
    View All

    Articles

    • We Are Change Leaders
    • How Healthy is Your Fair Lending Program?
    • ABA Bank Compliance – Closing the Gap
    View All

    Speaker Engagements

    • How to Harness Your HMDA Data
    View All

    White Papers

    • Building Your Defenses: Compliance Management for First-Line Operations
    • Why Mortgage Companies Should Embrace Internal Audit
    View All

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