A strong compliance culture creates a work environment where employees understand how and why they do what they do. It also helps banks and other organizations maintain the trust of customers and stakeholders and avoid regulatory, legal, and reputational risks. Heidi Wier authored a new article in the July/August issue of ABA Risk and Compliance, Building a Strong Compliance Culture: Strategies for Influencing and Directing Behaviors, that describes the keys to successfully building a strong compliance culture.
Understanding the Complexities of Enterprise Risk Management – A Guide for Compliance Professionals
In the inaugural issue of ABA Risk and Compliance, formerly known as ABA Bank Compliance, Sara McGinnis authored a new article, Understanding the Complexities of Enterprise Risk Management, A Guide for Compliance Professionals. This article reflects the industry transformation taking place as banks break down the silos between risk management and compliance functions due to increasing complexity in the financial sector and the importance of a holistic approach to risk management.
Building Your Defenses: Compliance Management for First-Line Operations
Tracey Levandoski is the author of this new white paper, Building Your Defenses: Compliance Management for First-Line Operations. Many banks have moved to three lines of defense (3LOD) governance model, even if they are not yet required to because of their asset size ($50 billion or more). In the 3LOD model, the business lines (1LOD), which comprise the frontline and back-office operational groups that sell and service the bank’s products, are responsible for developing and maintaining an effective compliance management system (CMS) for the respective business line. This allows the Compliance Department to serve a true second line of defense (2LOD). Whether your bank is in the process of building out a compliance function in the business lines or just starting to make a case for one to management, this white paper will provide the information you need.
We are Change Leaders – Adapting and Advancing in the Evolving Financial Services Landscape
With the release of regulations implementing Section 1071 of the Dodd-Frank Act, compliance officers are gearing up for this monumental change in the small business lending process. This updated article, We Are Change Leaders: Adapting and Advancing in the Evolving Financial Services Landscape, originally published in ABA Bank Compliance, details the compliance officer’s role in managing change. The author, Liza Warner, also addresses change management’s key success factors and provides an example of a compliance evaluation of a business change. We hope you find it helpful!
California Mortgage Bankers Association (California MBA) Mortgage Quality and Compliance Committee (MQAC) – 2023 How to Harness Your HMDA Data Webinar
On April 27th, 2023 Heidi Wier and Ryan Addabbo were presenters on a California MBA Mortgage Quality and Compliance Committee (MQAC) webinar about using HMDA data to benefit a lender’s business beyond customary performance analytics for compliance and regulatory risks. During this webinar, the attendees learned all the prospective opportunities with what you can do with… Read more »
MBA Course – Managing Consumer Complaints for Compliance Professionals
If you are looking for more information about implementing a consumer complaint response process, there is a resource available through the MBA’s program. Managing Consumer Complaints for Compliance Professionals is part of the Certified Mortgage Compliance Professional (CMCP) Certification and Designation program, the only certification and designation program that is geared exclusively towards compliance professionals in… Read more »
MBA HMDA Courses Available – MBA’s CMCP Curriculum
CrossCheck Compliance is honored that its managing director, Heidi Wier, worked with the MBA on two HMDA related courses which are part of the MBA’s Certified Mortgage Compliance Professional Certificate and Designation (CMCP) program, HMDA Compliance Basics and Mastering HMDA Data for Compliance Professionals. We would also like to acknowledge Jenni Smith, Manager, for her work… Read more »
How Healthy is your Fair Lending Program?
How prepared is your credit union for a fair lending examination? NCUA’s 2023 Supervisory Priorities make it clear that examiners will review policies and practices for steering or loan pricing discrimination risk factors. Examiners will also assess a credit union’s policies and practices related to residential real estate appraisals. Now is a good time to do a “health check” of your fair lending program. This article, written by Liza Warner, addresses key areas of consideration including marketing and advertising, underwriting, pricing, servicing, third-party partners, complaint management, monitoring and testing, and board/management oversight.
Central Florida Compliance Association (CFCA) – 2023 Flood Insurance Webinar
On March 22nd, 2023 Sara McGinnis, CRCM, CAMS, CAFP, and Wendy McMillan, CIA, CRMA, presented a webinar on flood insurance compliance and a summary of the Interagency Flood Q&As for the Central Florida Compliance Association (CFCA). Other resources on flood insurance include an article authored by Sara on this topic, published in ABA Bank Compliance, and… Read more »
ABA Reference Guide to Flood Compliance – 1st Edition
CrossCheck Compliance would like to acknowledge our colleague, Sara McGinnis, CRCM, CAMS, CAFP for her work writing the American Bankers Association (ABA) Reference Guide to Flood Compliance, First Edition. Thank you to numerous industry bankers and ABA colleagues for their time and expertise in bringing this guide to completion. The 2022 ABA Flood Compliance Guide is… Read more »
Closing the Gap – Advancing the Next Generation of Compliance Leaders
In the March/April issue of ABA Bank Compliance, Jim Jorgensen authored this article entitled Closing the Gap – Advancing the next Generation of Compliance Leaders. This is a topic of discussion in many organizations. How can you prepare the junior staff to be ready to take on the responsibilities expected by the board and senior management to meet regulator expectations? To address this issue we spoke with several compliance officers from community banks to large regional banks to get their insights on how they advance the next generation of compliance executives. The insights in this article will help prepare you for enhancing your own organization’s succession planning.
Buckle Up! Indirect Automotive Fair Lending Risks Ahead – Fuel Up your Compliance Program for the Journey Ahead
In the January/February issue of ABA Bank Compliance, Liza Warner authored the article, Buckle Up! Indirect Automotive Fair Lending Risks Ahead. Both bank and non-bank lenders face regulatory scrutiny surrounding the indirect automotive lending sector. In the article, Liza discusses how to spot the red flags or risk indicators in this type of lending and how to stay clear of ‘accidents’. She also discusses credit risk management and data integrity. For safe navigation, follow the ‘rules of the road’.
Risk Management of Third-Party Relationships
In the Utah Banker Magazine, Tracey Levandoski authored an article entitled, Risk Management of Third-Party Relationships. Third-party risk management continues to be an increasing regulatory focus as indicated by the proposed Interagency Guidance on Third-Party Relationships: Risk Management. Understanding the details of sound risk management outlined in the proposed guidance and enhancing your third-party risk management program commensurate with the risk level of your third-party service provider relationships will place your organization in a more favorable position for the next regulatory examination.
California Mortgage Bankers Association (California MBA) – 2022 Legal Issues and Regulatory Compliance Conference
CrossCheck Compliance was, once again, a sponsor of the California MBA’s Legal Issues and Regulatory Compliance Conference which took place in December 2022. This conference focused on the trends and hot issues in litigation & regulatory compliance for the residential lending community. The panels featured some of the nation’s leading industry experts including Todd Krell and Monika… Read more »
The Final Flood Insurance Q&As Are Here!
In the November-December 2022 issue of ABA Bank Compliance, Sara McGinnis addresses the final flood insurance Q&As from the five federal regulatory agencies. Based on banker feedback and the most frequently asked questions from lenders on a wide spectrum of technical flood insurance-related compliance issues, the final Q&As replace those originally published by the agencies in 1997 and updated in 2009 and 2011.
Mortgage Bankers Association (MBA) – 2022 Ensuring HMDA Data Integrity and Common Reporting Issues Webinar
On December 14th, 2022 Heidi Wier, Managing Director, participated on a panel with Diana Ringer, Master CMB, AMP, Chief Compliance Officer, Ruoff Mortgage; and Fedor Kamensky, Member, Weiner Brodsky Kider PC; which presented a webinar for the MBA on Ensuring HMDA Data Integrity and Common Reporting Issues. Implementing a strong, comprehensive HMDA compliance program will… Read more »
American Financial Services Association (AFSA) – 2022 Annual Meeting
AFSA held its 2022 annual meeting October 23-26 at The Breakers in Palm Beach, Florida. At the Operations and Regulatory Compliance Committee meeting, Mike Forester participated on a panel with Michael Gordon, Partner at Ballard Spahr LLP. They discussed Hot Topics in Auto Finance.
Chicagoland Compliance Association (CCA) – 2022 Annual Conference
The Chicagoland Compliance Association (CCA) held its Annual Conference on November 17th, 2022 at Drury Lane, Oakbrook Terrace, IL. Sara McGinnis was one of the presenters. Her topic was Flood and new Interagency FAQs.
Utah Bankers Association (UBA) – 2022 Compliance Conference
The Utah Bankers Association (UBA) held its 2022 Compliance Conference October 25-27 in Park City, UT. On Thursday, October 27th, Monika McCarthy presented, Fair Lending Trends.
Utah Bankers Association (UBA) – 2022 Compliance Conference
The Utah Bankers Association (UBA) held its 2022 Compliance Conference – The Pulse of Compliance – October 25-27 in Park City, UT. On Wednesday, October 26th, 2022 Monika McCarthy moderated a UDAAP panel. The panelists included Robert Marx, VP Compliance, WebBank; Rich Friess, VP Compliance Officer, The Bank of Commerce; and Niki Christensen, Chief Compliance… Read more »
Conference on Consumer Finance Law (CCFL) – 2022 Fall Consumer Financial Services Conference
On October 20 and 21, 2022 the Conference on Consumer Finance Law (CCFL) held their Consumer Financial Services Conference at the Renaissance Dallas in Plano, TX. On Day One, Monika McCarthy moderated a panel which included Daniel Johnson from CrossCheck Compliance LLC, L. Jean Noonan from Hudson Cook, LLP, Tricia de Leon, Holland & Knight… Read more »
Mortgage Bankers Association (MBA) – 2022 Regulatory Compliance Conference
Monika McCarthy was a panelist at the RegTech Track session, Surveying the Regulatory Landscape and Future of RegTech, during the MBA’s Regulatory Compliance Conference which took place September 18-20, 2022 in Washington, DC. This session highlighted a variety of challenges and how RegTech can help solve them and stay ahead of pending changes. The other… Read more »
ABA 32nd Edition of the Reference Guide to Regulatory Compliance Now Available
CrossCheck Compliance was honored to work with the American Bankers Association (ABA) as the author of the most recent updates to the Reference Guide to Regulatory Compliance (the Guide). The Guide is a comprehensive and detailed resource for compliance professionals and those preparing for the CRCM exam. It is now available for purchase on the ABA’s… Read more »
National Association of Industrial Bankers (NAIB) and Utah Association of Financial Services (UAFS) – 2022 Convention
On August 11, 2022 Tracey Levandoski, CRCM was a speaker at the National Association of Industrial Bankers (NAIB) and Utah Association of Financial Services (UAFS) convention in Park City, UT. Her presentation focused on Third-Party Relationships and include the following topics: Highlights of FIL-44-2008: Guidance for Managing Third-Party Risk, Summary of FIL-50-2021: Proposed Interagency Guidance… Read more »
Mortgage Bankers Association (MBA) – 2022 Effective Internal Audit Function – Beyond the Basics Webinar
On July 11, 2022 CrossCheck Compliance experts Heidi Wier, Managing Director, Sara McGinnis, Director and Wendy McMillan, Manager, presented the second part of the Effective Internal Audit Function webinar series for the Mortgage Bankers Association. Julie Humphrey, EVP, Internal Audit, Fay Servicing, was also a presenter and provided the lender perspective. Building on themes in part… Read more »
Watch Out: TRID Errors – Eight Common TILA-RESPA Integrated Disclosure Errors
In this article, Jim Treacy explores the eight common TILA-RESPA Integrated Disclosure (TRID) Errors. These errors can increase the potential for fee tolerance violations so you will want to be sure not to make any or these errors. Loan origination systems can assist in identifying many TRID-related violations, but it is not foolproof. Policies and procedures, training and monitoring can all help decrease the number of exceptions. Learn more in this informative article.
CrossCheck Compliance LLC Added to DBRS Morningstar List
CrossCheck Compliance LLC announced that the firm has been reviewed by DBRS Morningstar and added to their list of acceptable third-party due-diligence firms for DBRS Morningstar-rated residential mortgage-backed security (RMBS) transactions.
How to Conduct an Internal Compliance Investigation
In the May/June 2022 issue of ABA Bank Compliance Magazine, Liza Warner authored an article entitled: How to Conduct An Internal Compliance Investigation. A timely and methodical investigation will provide information that may help limit the institution’s regulatory and legal exposure. In the article, Liza addresses the Compliance Management System and your investigation process, considerations for an internal compliance investigation, and how to conduct a compliance investigation.
Central Florida Compliance Association (CFCA) – 2022 Fair Lending Risks Webinar
On June 9, 2022 Liza Warner presented a webinar for the CFCA on Fair Lending Risks in Originations, Servicing & Small Business.
Mortgage Bankers Association (MBA) – 2022 Effective Internal Audit Function Webinar
On June 8th, 2022 Heidi Wier and Jim Treacy presented a webinar for the MBA. This webinar was part one of a two part series. The first webinar focused on the fundamentals of an effective internal audit function. The presenters explored the best practices for structuring an internal audit function as well as how to… Read more »
Oklahoma Bankers Association (OBA) – 2022 Annual Convention
On May 19, 2022 Daniel Johnson presented Trends in Fair Lending for the Oklahoma Bankers Association’s 2022 Convention. This session highlighted the key actions and activities important for each bank to have in place to ensure its teams are treating customers fairly and equitably. Daniel discussed key controls and monitoring over indirect automotive lending, mortgage… Read more »
Chicagoland Compliance Association (CCA) – 2022 Fair and Responsible Lending and Fair Servicing Panel
On Friday May 6, 2022 Liza Warner was a presenter on the Fair and Responsible Lending and Fair Servicing Panel for the Chicagoland Compliance Association. This was a hybrid event with both in-person and virtual access. Fair lending encompasses the entire lending cycle including servicing. Liza discussed servicing activities that financial entities should be addressing… Read more »
ABA 31st Edition of the Reference Guide to Regulatory Compliance
Do you know what’s current in compliance? The American Bankers Association’s (ABA’s) Reference Guide to Regulatory Compliance is an ideal resource for compliance professionals and those preparing for the Certified Regulatory Compliance (CRCM) exam. Our team of compliance experts worked closely with the ABA on updates to the 31st edition which include: Advisories on Predatory… Read more »
Florida Bankers Association (FBA) – 35th Annual Consumer Compliance Seminar
Sara McGinnis spoke at the 35th Annual Florida Bankers Association’s Consumer Compliance Seminar which ran from April 13 – April 15, 2022 in Orlando, Florida. Sara’s topic for the General Session on Friday, April 15 was “Beyond the Basics – Meeting Board and Regulatory Expectations for all Types of Audits”. FBA applied for 20 CRCM… Read more »
Wisconsin Mortgage Bankers Association (WMBA) – 2022 Mortgage Bootcamp
On April 7, 2022, Heidi Wier spoke at the Fourth Annual WMBA Mortgage Bootcamp. She gave an overview of the mortgage regulations you need to know as a mortgage lender and the regulator impact on the lending environment.
California Mortgage Bankers Association (California MBA) – 2022 Avoid Fair Lending Pitfalls Webinar
On March 24th, 2022 Daniel Johnson participated in a California MBA Mortgage Quality and Compliance Committee fair lending webinar. The webinar covered pricing exceptions, underwriting exceptions, and marketing. Along with Daniel, the speakers also included Marty Allred, Chief Compliance Officer, American Pacific Mortgage, and Paula Leber, VP of Compliance and Licensing, CMG Financial. The three… Read more »
Texas Mortgage Bankers Association (TMBA) – 2021 Mortgage Symposium
The Texas Mortgage Bankers Association (TMBA) held its 4th Annual Mortgage Symposium on November 8th and 9th at the Renaissance Dallas at Plano Legacy West hotel. This year, the focus was on redefining company culture, including employee engagement and motivation, communicating change, training, and diversity & inclusion. Debbi Roberts was a facilitator for a discussion… Read more »
Suncoast Bankers Compliance Association (SBCA) – 2021 Avoiding UDAAP Pitfalls Webinar
On October 26th, 2021 Tracey Levandoski presented a webinar for the Suncoast Bankers Compliance Association (SBCA). The topic of this webinar was Avoiding UDAAP Pitfalls: Recognizing Risk in Marketing and Advertising. Attendees learned the UDAAP considerations related to the target audience, qualifying conditions, support for claims, testimonials, language and disclosures. This webinar also covered marketing’s… Read more »
CrossCheck Compliance LLC Announces New Partners
CrossCheck Compliance LLC is pleased to announce that Liza Warner and Todd Krell have been promoted to partners in the firm.
Utah Bankers Association (UBA) – 2021 Fall Compliance Conference
The Utah Bankers Association hosted its Fall Compliance Conference – Unmasked from October 19-21 in Park City, Utah. This was a hybrid event. Participants chose whether to attend either in person or via Zoom. On Tuesday October 19th, Tracey Levandoski presented one session on UDAAP and one on Fair Lending for Commercial Loans. The American… Read more »
Georgia Bankers Association (GBA) – 2021 Compliance Conference
October 20 to October 22, the Georgia Bankers Association hosted its annual Compliance Conference at the King and Prince Beach & Golf Resort in St. Simons, GA. On October 21, Jim Treacy presented Online Account Opening Compliance. This event covered the full spectrum of compliance topics and provided participants the opportunity to network, share best… Read more »
American Bankers Association (ABA) – 2021 Best Practices for Monitoring Servicing Performance Webinar
On September 29, 2021 Bradley Teplin and Liza Warner presented a webinar for the American Bankers Association (ABA) – Best Practices for Monitoring Servicing Performance. This webinar helped participants be better prepared to address common regulatory and investor concerns, improve consumer complaint management, and differentiate between the unique roles of quality assurance and quality control in managing… Read more »
American Bar Association (ABA) – 2021 Business Law Section Annual Meeting
On September 23, 2021 as part of the American Bar Association Business Law Section Annual Meeting, Monika McCarthy participated on a panel – Fair Servicing Spotlight and CARES Act Challenges. This panel discussed best practices to avoid fair servicing risks, predictions for fair servicing supervision and enforcement activity, and priorities of consumer advocates in the… Read more »
Mortgage Bankers Association (MBA) – 2021 Regulatory Compliance Conference
On Tuesday September 14th, 2021 Monika McCarthy participated on a panel at the MBA’s Regulatory Compliance Conference. The panel’s topic was Working with Your Vendors to Solve Common Compliance Challenges. Attendees learned best practices for engaging with vendors to solve common compliance challenges based on scenarios presented by industry practitioners.
Mission Impossible? Overcoming Fair Lending Challenges in Non-mortgage Products
Published in the September/October issue of ABA Bank Compliance, this article discusses managing fair lending risks in all loan products offered, not just mortgage loans reported under the Home Mortgage Disclosure Act (HMDA). While managing fair lending exposure outside the realm of home mortgage lending can be challenging, it is not an impossible mission. Learn more about how to overcome the challenges in this informative article.
CrossCheck Compliance Added to Fitch List of Third-Party Review (TPR) Firms
CrossCheck Compliance announced today that the firm has been assessed by Fitch Ratings, Inc. (Fitch), a nationally recognized statistical rating organization, and added to their list of TPR firms that are acceptable for conducting loan-level diligence for private-label residential mortgage-backed securities (RMBS) transactions. “We are pleased that Fitch has recognized our capabilities as a third-party… Read more »
American Bankers Association (ABA) – 2021 Compliance Management for First-Line Operations Webinar
On August 25th, 2021 Jocali Nakao, CRCM and CAMS, and Tracey Levandoski, CRCM, presented a webinar for the American Bankers Association (ABA). The topic of the webinar was Compliance Management for First-Line Operations. Called the first line of defense, the bank’s frontline and back-office operations together own compliance risk for the products it sells and services.… Read more »
Chicagoland Compliance Association (CCA) – 2021 Fair Lending Risks in Originations, Servicing and Small Business Webinar
On August 19, 2021 Liza Warner presented a webinar on Fair Lending Risks in Originations, Servicing and Small Business for the Chicagoland Compliance Association (CCA). The current administration and the CFPB are both focused on equity and inclusion which extends to lending activities. Banks have always been expected to provide lending related services in a… Read more »
Northern Illinois Compliance Association (NICA) – 2021 July Meeting
On Friday July 16, 2021 at the NICA July meeting, Tracey Levandoski presented – Developing a Fintech Compliance Roadmap. This presentation focused on the factors bank management should consider in selecting a fintech lending partner, and then after making the selection, how the bank can help their fintech strategic partners develop a compliance roadmap and… Read more »
Sara McGinnis Joins CrossCheck Compliance as Director
“Sara brings a wealth of knowledge and expertise to our clients and team.” said Liza Warner, managing director, practice leader for regulatory compliance, internal audit, and fair lending.” Sara’s has internal audit and compliance management positions at USAA, U.S. Bank, Associated Banc-Corp, Johnson Financial Group and Wipfli LLP. For more information on Sara, please see… Read more »
American Bankers Association (ABA) – 2021 Regulatory Compliance Conference
Liza Warner participated on three different panels at the American Bankers Association’s Regulatory Compliance Conference which was held June 22-24. These panels are: 1) Fair and Responsible Lending Risks for Mortgages Part 1: Product Design, Marketing and Originations, 2) Fair and Responsible Lending Risks for Mortgages Part 2: Fair Servicing and Debt Collections, and 3)… Read more »
Four Pillars of an Effective HMDA Compliance Program – Keys to Successful Data Integrity and Accurate Fair Lending Performance Analysis
In the July/August issue of ABA Bank Compliance, Heidi Wier authored an article entitled, Four Pillars of an Effective HMDA Compliance Program, Keys to Successful Data Integrity and Accurate Fair Lending Performance Analysis. Complete and accurate HMDA data is essential to understanding where and to whom loans are being made. Regulators have signaled that continued and enhanced scrutiny should be expected. Learn more about how establishing a comprehensive HMDA compliance program will ensure the accuracy of your HDMA data, and when analyzed effectively, it will in turn help manage your fair lending risk.
Central Florida Compliance Association (CFCA) – 2021 HMDA Webinar
At the June 17th, 2021 meeting of the Central Florida Compliance Association (CFCA), Heidi Wier presented a webinar entitled, HMDA: Keys to Successful Data Integrity.
American Bankers Association (ABA) – 2021 Avoiding UDAAP Pitfalls Webinar
On June 10, 2021 Tracey Levandoski presented a webinar for the American Bankers Association (ABA) entitled Avoiding UDAAP Pitfalls: Recognizing and Addressing Risk in Marketing and Advertising. Enforcement actions for UDAAP violations are likely to increase, and UDAAP risk should be on the minds of every bank’s marketing manager. Supervisory highlights from the CFPB include… Read more »
Chicagoland Compliance Association (CCA) – 2021 Bank/Fintech Webinar
On June 9, 2021 Tracey Levandoski presented a webinar for the Chicagoland Compliance Association (CCA). Her presentation focused on the factors bank management should consider in selecting a fintech lending partner, and then after making the selection, how the bank can help their fintech strategic partners develop a compliance roadmap and compliance infrastructure that meets… Read more »
American Bankers Association (ABA) – 2021 Compliance/Audit Partnership Webinar
On May 20, 2021, Heidi Wier and Jim Treacy presented The Compliance/Audit Partnership webinar for the American Bankers Association (ABA). During this webinar, The Compliance-Audit Partnership, participants learned how auditors can collaborate with compliance officers to fully understand the bank’s compliance risk and develop an audit plan to best address that risk while maintaining independence… Read more »
Avoiding UDAAP Pitfalls: Recognizing and Addressing Risks in Marketing and Advertising
Tracey Levandoski authored this informative article published in the May/June 2021 issues of ABA Bank Compliance. Enforcement actions for UDAAP violations are likely to increase, and UDAAP risk should be on the minds of every bank’s marketing manager. Supervisory highlights from the CFPB include references to misleading advertisements of bonus offers on deposit accounts, misleading representation about the ability to apply for a loan online, and false representations that no credit check will be conducted on loan applicants. When examiners review the bank’s UDAAP risk as part of compliance examinations, you will need to explain to examiners, with supporting documentation, how UDAAP risk has been mitigated. Now is the time to review the bank’s marketing and advertising plans, including policies and procedures, with an eye to potential UDAAP pitfalls.
Wisconsin Bankers Association (WBA) – 2021 Real Estate Compliance School
In March 2021, Jim Treacy taught TRID and ATR/QM for the Wisconsin Bankers Association’s Real Estate Compliance School.
Wisconsin Mortgage Bankers Association – 2021 Compliance Bootcamp
In March 2021 Heidi Wier presented a Compliance Bootcamp for the Wisconsin Mortgage Bankers Association.
Wisconsin Bankers Association (WBA) – 2021 Real Estate Compliance School
In March 2021, Heidi Wier taught HMDA for the Wisconsin Bankers Association’s (WBA) Real Estate Compliance School. Heidi has been a long-standing teacher for the WBA.
Promotion of Tracey Levandoski to Managing Director
CrossCheck Compliance LLC announced today that the firm has promoted Tracey Levandoski to managing director in its regulatory compliance and internal audit practice. In her expanded role Levandoski will be responsible for a portfolio of clients, leading strategic partner engagements, and engagement teams.
Chicagoland Compliance Association (CCA) – 2021 HMDA Webinar
On January 20, 2021 Heidi Wier presented a webinar for the Chicagoland Compliance Association (CCA) – HMDA: Submit with Confidence, Keys to Successful Data Integrity. Heidi discussed strategies for validating HMDA data prior to submission and ways to keep your HMDA data accurate going forward. The agenda included the following topics: verifying your data, performing final… Read more »
Analyzing Complaints – How to Understand Your Bank’s Complaint Data
In the January/February 2021 issue of ABA Bank Compliance, Liza Warner provides insight into how a bank can use the results of the March 2020 Consumer Financial Protection Bureau (CFPB) Consumer Response Annual Report as a reference point to analyze its own complaints. In 2019, the period covered by this report, there were over 350,000 complaints received. By comparing the CFPB complaint data with its own data, the bank can start to identify patterns, trends, and findings that warrant reporting to key stakeholders including business line management, risk management, compliance, senior management, and the Board of Directors. Gain insight into the top five complaint areas in this informative article.
California Mortgage Bankers Association (California MBA) – 2021 Virtual Legal Issues and Regulatory Compliance Conference
On January 12, 2021 at the California Mortgage Bankers Association’s Legal Issues and Regulatory Compliance Conference, Monika McCarthy moderated a General Counsel Roundtable. The other general counsel panelists included Ann Savage-Davis, Mountain West Financial, Inc., Lauren Ingersoll, Inspire Home Loans, Inc., Marc Ely, Paramount Residential Mortgage Group, Inc. and Philip Schild, Homebridge Financial Services, Inc.… Read more »
Managing Consumer Complaints for Compliance Professionals – New MBA Resource
If you are looking for more information about implementing a consumer complaint response process, there is a new resource available through the MBA’s education program. Managing Consumer Complaints for Compliance Professionals, is a new course that Heidi Wier worked on with the MBA. This course presents foundational concepts to help companies improve their consumer complaint… Read more »
Combating Current Legal Threats – Tips for Mortgage Lenders and Servicers
In the Fall 2020 issue of California Mortgage Finance News, Monika McCarthy authored an article entitled, Combating Current Legal Threats, Tips for Mortgage Lenders and Servicers. She addresses three key threats that have emerged since the pandemic that impact California mortgage lenders and servicers: 1) fair servicing issues, 2) fair lending issues, and 3) the unknown effect of the revamped Department of Business Oversight, now the Department of Financial Protection and Innovation.
Mortgage Bankers Association (MBA) – 2020 Virtual Regulatory Compliance Conference
At the MBA’s 2020 Regulatory Compliance Conference, Monika McCarthy co-presented with Laura LaRaia, Chief Legal Officer and General Counsel of First Guaranty Mortgage Corporation. Their presentation, Reviewing Processes for Compliance Professionals, was part of the CMCP Track and provided guidance on advertising and marketing compliance.
CrossCheck Compliance LLC Added to S&P Global Ratings List of Third-Party Due Diligence Firms
CrossCheck Compliance LLC, a leading provider of regulatory compliance and due diligence services, announced today that the firm has been added to the S&P Global Ratings’ (S&P) list of reviewed firms that conduct third-party due diligence for U.S. residential mortgage-backed securities (RMBS).
Mitigating Risks of Banking Money Service Businesses – Building an Appropriate BSA/AML/OFAC Compliance Program
In the November/December issue of ABA Bank Compliance, Jim Treacy addresses how banks can build an appropriate BSA/AML/OFAC Compliance Program. Jim covers performing an enterprise-wide BSA/AML/OFAC risk assessment, as well as developing a customer risk profile for each individual money service business (MSB). He also describes ongoing monitoring of MSB customers and MSB red flags that raise potential concerns. Although banking MSB customers comes with BSA/AML risks, these risks can be managed through a strong and effective BSA/AML/OFAC Program.
Best Practices for Choosing a Fintech Lending Partner
In this article, published in the Utah Banker, Tracey Levandoski discusses the risks to consider and the decisions to be made as banks accelerate their digital strategies through partnerships with fintech lenders. In addition to reviewing the regulatory guidance for managing third-party risk, she addresses the evaluation process in terms of lending experience and expertise as well as regulatory compliance considerations such as the fintech’s CMS. Other topics include evaluation of the fintech’s credit model, the use of alternative data, and considerations for marketing and advertising.
Utah Bankers Association (UBA) – 2020 Virtual Compliance Conference
At the Utah Bankers Virtual Compliance Conference, Liza Warner moderated the Compliance Officers Roundtable. The panel discussed hot topics that compliance officers are facing. Overall the conference offered a mixture of general and breakout sessions designed to help compliance professionals stay current with and function confidently in the rapidly changing regulatory environment.
Utah Bankers Association (UBA) – 2020 Virtual Compliance Conference
Tracey Levandoski presented at the Utah Bankers Compliance virtual conference at one of the breakout sessions on Tuesday October 27, 2020. Tracey’s topic was Developing a Fintech Compliance Roadmap. Her presentation focused on the factors bank management should consider in selecting a fintech lending partner, and then after making the selection, how the bank can… Read more »
American Credit Union Mortgage Association (ACUMA) – 2020 Virtual Annual Conference
On September 22nd, 2020 Todd Krell participated on a quality control panel for ACUMA’s Annual Conference. The theme, “Celebrating Credit Union Mortgage Heroes”, was dedicated to all the front-line financial workers who play a vital role in making it possible to put people in homes every day, especially during the pandemic. Panelists included Todd Krell,… Read more »
ABA 30th Edition of the Reference Guide to Regulatory Compliance
CrossCheck Compliance was honored to work with the American Bankers Association (ABA) as the author of the 30th edition updates to the Reference Guide to Regulatory Compliance. This guide is a comprehensive and detailed resource for compliance professionals and those preparing for the CRCM exam. This latest edition is available at https://www.aba.com/news-research/references-guides/reference-guide-regulatory-compliance.
Avoiding Surprises in Mortgage Servicing
In the September/October issue of ABA Bank Compliance, the authors address the importance of establishing internal monitoring systems for servicing. The article includes a comparison of quality assurance and quality control as well as considerations for reporting results and exceptions, the regulatory change control process for servicing, servicing transfers and loan boarding, and managing consumer complaints. Eliminating the surprise element related to regulatory, legal, financial, and reputational risks benefits the servicer and demonstrates a strong commitment for maintaining an effective internal control system.
Northern California Compliance Association (NICA) – 2020 Common Compliance Findings: TRID & Beyond Webinar
On July 17, 2020 Tracey Levandoski and Jim Treacy presented a webinar for the Northern California Compliance Association (NICA) about TRID, including TRID challenges, common regulatory findings and recent TRID updates.
Choosing Your Fintech Mortgage Partner Wisely – Vendor Management: Best Practices in a World of Numerous Options
In this article, published in the Summer 2020 issue of ACUMA Pipeline, Patti Katzban and Liza Warner discuss the best practices for credit unions in vetting financial technology partners (fintechs) to optimize the overall mortgage experience. There are many risks to consider and decisions to be made. Learn more about the key considerations from these knowledgeable experts.
American Bankers Association (ABA) – 2020 Risk and Compliance Virtual Conference
A part of the ABA’s Risk and Compliance Virtual Conference, July 28-30, 2020 Karen Cullen participated in an on-demand webinar regarding how servicers can manage the risk of fair lending and UDAAP concerns as they navigate through the COVID-19 national emergency and its aftermath – Fair Servicing During the COVID-19 Emergency and Beyond. Karen was… Read more »
Davis+Gilbert LLP – 2020 Subprime Auto Market Webinar
On July 15, 2020 Todd Krell was a Special Guest in a subprime auto market webinar offered by the Davis & Gilbert Insolvency, Creditors’ Rights & Financial Products practice group. The focus of this webinar was on how subprime RMBS serves as a roadmap for future subprime auto ABS litigation. Davis & Gilbert speakers included… Read more »
Monitoring in the Time of COVID-19 – Keeping Pace with Change
In the July/August issue of ABA Bank Compliance, Mollie Newsome Sudhoff discusses compliance monitoring in the time of COVID-19. Learn more about the best practices in keeping pace with change, especially in some of the key impact areas.
How to Audit Compliance Effectively
In the July/August issue of ABA Bank Compliance, Heidi Wier discusses how auditors can partner with compliance, while still maintaining independence, ease the impact of ongoing regulatory changes and emerging issues such as COVID-19, increase audit effectiveness and add additional value to the organization.
California Mortgage Bankers Association (California MBA) – 2020 Mortgage Podcast
Check out the latest episode of the California MBA’s Connect podcast program. Monika McCarthy spoke with Dustin Hobbs, about her journey in the mortgage industry, how the new forbearance requirements have impacted lenders and servicers, what to look out for in the legal/regulatory space, and much more!
Central Florida Compliance Association (CFCA) – 2020 Common Compliance Findings: TRID and Beyond Webinar
On June 18th, 2020 Tracey Levandoski, CRCM, and Jim Treacy, CPA and Certified BSA Officer, presented a webinar for the Central Florida Compliance Association (CFCA). Both Tracey and Jim have deep compliance backgrounds in the financial services industry.
Financial Service Centers of America (FISCA) – 2020 Unmasking Key Considerations for Small Dollar Lenders Webinar
On June 3rd, 2020 Debbi Roberts participated on a panel discussing initial considerations for the small dollar lending businesses as consumers re-enter the world. The issues discussed include qualifying consumers who were recently unemployed or underemployed, addressing forthcoming consumer bankruptcies and having policies and procedures in place for the future. The other panelists included Jeremy… Read more »
How to Help Your Fintech Partners Develop a Compliance Roadmap
In this article published in the May/June 2020 issue of ABA Bank Compliance, Tracey Levandoski, CRCM, describes how banks can help their fintech partners develop an effective path to building a compliance infrastructure. She addresses the various points of the “journey” to the destination of a fully functional compliance management system (CMS) that meets the regulators’s requirements as well as the bank’s expectations under its third-party risk management program.
Fair Lending Audit – Seeing the Forest for the Trees
In this new ABA Bank Compliance article, Fair Lending Audit – Seeing the Forest for the Trees, Liza Warner discusses how a fair lending internal audit helps an institution gain a clear and objective understanding of fair lending compliance risk. As a key area of regulatory scrutiny, and one that garners a lot of public attention, financial institutions must proactively manage fair lending risk exposure. This can be challenging because the requirements and principles touch all aspects of the lending process and require attention, not just to the trees – the technical regulatory details, processes, systems, and data, but to the forest – the attitudes, behaviors, and actions of its employees.
2020 Fair Lending Webinar – CFPB’s Focus on Redlining and Marketing Discrimination
On February 19, 2020 Karen Cullen of CrossCheck Compliance LLC and Richard Horn of Garris Horn PLLC led a one-hour webinar regarding the CFPB’s fair lending focus on redlining and marketing discrimination claims. The CFPB has noted in recent public reports that its fair lending efforts in the mortgage industry are focused on redlining and marketing discrimination.… Read more »
CrossCheck Compliance Added to Kroll Bond Rating Agency List
CHICAGO, IL – January 13, 2020 – CrossCheck Compliance LLC (CrossCheck), a leading provider of regulatory compliance and due diligence services, announced today that the firm has been reviewed and added to the Kroll Bond Rating Agency’s (KBRA) published list of accepted third-party review firms whose review diligence grading, results, and reports conform to KBRA’s… Read more »
Sovereign – CrossCheck Compliance Agreement
Chicago, IL – January 7, 2020 – CrossCheck Compliance LLC (“CrossCheck”) announced today that it has entered into a definitive agreement to acquire certain assets of Sovereign Mortgage Services, Inc. (“Sovereign”). The acquisition strengthens CrossCheck’s position in the financial services industry as a high-quality provider of mortgage quality control services and expands its client base… Read more »
Mortgage Bankers Association (MBA) – 2020 Effective Internal Audit Function: The Fundamentals Webinar
On January 30, 2020 MBA Education and CrossCheck Compliance held part one of the Internal Audit webinar series. MBA webinars are complimentary to MBA members. The continuing regulatory focus by the CFPB, the GSEs, and other investors has driven the need for mortgage companies to enhance their corporate governance structures by implementing effective internal audit functions.… Read more »
Mortgage Bankers Association (MBA) – 2020 Effective Internal Audit Function: Beyond the Basics Webinar
On February 13, 2020, MBA Education and CrossCheck Compliance held part two of the Internal Audit webinar series. Building on themes in part one, we discussed how effective internal audit programs evolve over time. What does it mean to have an effective internal audit function? What is the best structure for your internal audit function?… Read more »
Health Check of Your Fair Lending Program – Connecting Risk Assessment and Performance Analysis
Published in Western Banker, this article addresses how strong compliance programs effectively navigate the challenging environment of fair lending compliance. This informative article describes how the key ingredient to success is establishing a connection between risk assessment and performance analysis.
Chicagoland Compliance Association (CCA) – 2019 Legislative and HMDA Updates
On December 6th, 2019 the Chicagoland Compliance Association (CCA) held an event at Northern Trust. The event included Legislative and HMDA Updates and a discussion of Complaint Management How-To’s. Karen Cullen presented How to Prepare Your HMDA Submission. Liza Warner, along with Donald Piattoni, Business Analytics Lead, PNC Bank, spoke about classifying complaints and key… Read more »
Financial Service Centers of America (FISCA) – 2019 Money Trends Conference
On Monday, October 21, 2019 Heidi Wier was a co-presenter with Allen Denson, Partner of Hudson Cook, LLP, at the FISCA Money Trends Conference in Miami, FL. Their topic was entitled: The CFPB Examination Process and Critical Compliance Issues. This workshop provided attendees with the fundamentals of compliance management systems, examination preparations, and post-examination processes.
RegList – 2019 Fall Compliance Conference
November 5-6, 2019 RegList held their Fall 2019 Compliance event in Huntington Beach, CA. The two full days of content included presentations on timely and impactful topics, as well as opportunities to work alongside fellow RegListers to share knowledge and network. On Day Two, Monika McCarthy presented with Rich Horn, Managing Member, Garris Horn, on… Read more »
Illinois Mortgage Bankers Association (IMBA) – 2019 Mortgage Market Update
On October 25th, 2019, the IMBA held its Mortgage Market Update event at the Wintrust Mortgage office in Rosemont, IL. Topics included an economic forecast, updates from Fannie Mae, a non-QM product discussion, and the impact of MI risk-based pricing on secondary and origination. Chris Ortigara moderated the non-QM panel.
Arch MI – 2019 Executive Roundtable
On October 15th, 2019 in Rosemont, IL, Chris Ortigara participated in the Arch MI Executive Roundtable. At this complimentary panel luncheon for Chicago-area mortgage executives, Chris addressed new regulatory requirements facing lenders. Other panelists included Bernard Nossuli, iEmergent Chief Operating Officer, Brett O’Daniell, HomeTraq Co-Founder and Laura Kay Sheely, Arch MI Account Manager. Sheely co-hosted… Read more »
Western Bankers Association (WBA) – 2019 Mortgage Servicing Webinar
On November 7th, 2019 Jim Shankle presented a webinar entitled – Avoiding Surprises in Mortgage Servicing. As banks face competitive challenges and increased regulatory and investor scrutiny, establishing internal monitoring systems to provide ongoing feedback on critical servicing components should be an integral part of the management structure for all loan servicers. Preventing surprises that… Read more »
Utah Bankers Association (UBA) – 2019 Fall Compliance Conference
The 2019 annual UBA Fall Compliance Conference, named Compliance Superhero Conference, taking place in Park City, Utah October 23-25, offered compliance professionals in-depth, content-rich discussions that addressed critically important topics. Tracey Levandoski, director in CrossCheck’s Regulatory Compliance and Internal Audit practices, was one of the featured speakers. Tracey presented: CMS Auditors: Superheros or Your Bank… Read more »
Wisconsin Mortgage Bankers Association (WMBA) – 2019 Mortgage Bootcamp
November 12-13, 2019 WMBA held its Second Annual Mortgage Bootcamp. Designed for those who work in the mortgage industry, this highly recommended one-and-a half day seminar walked attendees through the mortgage loan cycle and everything they needed to know to be a stronger mortgage professional. On Day Two, Heidi Wier, managing director in CrossCheck’s Regulatory… Read more »
Mortgage Bankers Association (MBA) – 2019 Fair Lending Webinar
On November 6, 2019 Karen Cullen presented a fair lending webinar for the MBA entitled: Checking the Effectiveness of Your Fair Lending Program. As of October 1, MBA webinars are complimentary to MBA members. History has taught us that the regulatory landscape is ever evolving, and strong compliance programs are able to adjust to changes… Read more »
Mortgage Bankers Association (MBA) – 2019 HMDA/Fair Lending Webinar
On October 30, 2019 Heidi Wier and Karen Cullen presented a webinar for the MBA entitled: What Your HMDA Data Says About Your Fair Lending Performance. As of October 1, MBA webinars are complimentary to MBA members. In this webinar, Heidi and Karen addressed how to implement an ongoing monitoring process to ensure the integrity… Read more »
Central Florida Compliance Association (CFCA) – 2019 Annual Meeting
On September 26th, 2019 Karen Cullen, director in CrossCheck’s Regulatory Compliance and Fair & Responsible Lending practices, presented at the CFCA’s annual meeting, held in Orlando, FL. Karen’s presentation covered how to perform a Health Check of Your Fair Lending Program – Connecting Risk Assessment and Performance Analysis. **The Full Fall 2019 Compliance Conference was… Read more »
Mortgage Bankers Association (MBA) – 2019 Mortgage Servicing Webinar
On October 1st, 2019 Jim Shankle and Chris Ortigara presented a webinar entitled Monitoring Mortgage Servicing and Avoiding Surprises. As mortgage servicers face competitive challenges and increased regulatory and investor scrutiny, management must rely on internal systems to provide ongoing feedback on critical servicing components. Establishing internal monitoring systems should be an integral part of… Read more »
Western Bankers Association (WBA) – 2019 Education Summit and Regulatory Compliance Conference
On Tuesday August 27th, 2019 at the WBA conference in Huntington Beach, CA, Jim Shankle, managing director, Regulatory Compliance and Internal Audit, spoke on the topic: Avoiding Surprises in Mortgage Servicing. His presentation included the challenges that mortgage servicers have had regarding compliance with CFPB servicing rules, servicing transfers, regulatory and investor quality control requirements,… Read more »
American Law Institute Continuing Legal Education (ALI CLE) – 2019 ERM for Attorneys
On Wednesday, August 7th, 2019, Monika McCarthy participated in the American Law Institute Continuing Legal Education (ALI CLE) webcast/telephone seminar on Enterprise Risk Management for Attorneys: A How-To on Mitigating Risk. Participants learned how they can have a positive impact on their client’s risk management practices. This practical webcast benefited business attorneys, corporate counsel, in-house… Read more »
Western Bankers Association (WBA) – 2019 Fair Lending Webinar
On July 31, 2019 Karen Cullen, director in the Regulatory Compliance and Fair & Responsible Lending practices, presented a webinar entitled, Health Check of Your Fair Lending Program: Connecting Risk Assessment and Performance Analysis for the Western Bankers Association. In this webinar, participants discovered how risk assessment drives the priority of performance analysis and, in… Read more »
Northern Illinois Compliance Association (NICA) – 2019 July Meeting
On July 19, 2019 fair lending expert, Karen Cullen spoke at NICA’s July meeting. Her presentation, Health Check: Fair Lending, addressed how to understand your fair lending risk and right size your compliance.
Central Florida Compliance Association (CFCA) – 2019 Overdraft Programs, Compliance Best Practices Webinar
On July 10th, 2019 Jim Treacy presented a webinar entitled, Overdraft Programs, Compliance Best Practices. Jim is a CPA and a Certified BSA Officer with over 20 years of operational, financial and compliance experience in the financial services industry.
How to Maintain Fair and Responsible Servicing Practices
The cover story of the July-August issue of ABA Bank Compliance magazine, How to Maintain Fair and Responsible Servicing Practices, was co-authored by Liza Warner and Karen Cullen. In this article, the authors address how compliance officers can guide their organizations in successfully navigating an evolving compliance landscape by identifying and mitigating compliance risk in all aspects of account servicing, including fair lending and UDAAP. Weaving regulatory requirements throughout the servicing process will enhance service quality and make sure the organization exceeds customer expectations, differentiates itself in the marketplace and avoids regulatory land mines.
Chicagoland Compliance Association (CCA) – 2019 Fair Lending and CRA Symposium
On July 26, 2019 Karen Cullen, director in the Regulatory Compliance and Fair & Responsible Lending practices, spoke about what’s next in fair lending. Her presentation covered AI and the fair lending risk associated with using models; even when one thinks there is no discretion in decision.
Iowa Mortgage Association (IMA) – 2019 Mortgage Boot Camp
Tracey Levandoski presented What You Need to Know as a Mortgage Lender at the Iowa Mortgage Association Boot Camp held May 16-17, 2019.
Mortgage Bankers Association (MBA) – 2019 Legal Issues and Regulatory Compliance Conference
On Monday May 6th, 2019, Monika McCarthy, managing director and general counsel, participated on a panel at the MBA’s Legal Issues and Regulatory Compliance Conference. This panel was part of the Applied Compliance Track and specifically addresses UDAAP Compliance. The other panelists included Anthony (Tony) Alexis, partner at Goodwin; Michelle Rogers, partner at Buckley LLP;… Read more »
We are Change Leaders – Adapting and Advancing in the Evolving Financial Services Landscape
The cover story of the 2019 May-June issue of ABA Bank Compliance was written by Liza Warner. The article is about adapting and advancing in the evolving financial services landscape. She covers the role that compliance officers play in supporting banks’ strategic goals through change management and provides a framework for how compliance professionals can manage change effectively. The article includes an overview of managing change, both for new or changing products and services, and outlines change management success factors.
Understand Where Your Data and Programs Meet to Control Risk
Published in the April 19, 2019 issue of Compliance Action, this article addresses lessons learned from past fair lending consent orders. Adequate fair lending risk management requires not only awareness of potential fair lending risk, but an understanding of how that risk is affected by the institution’s programs and how those programs are executed. Only then can adequate controls be developed to mitigate the risk and monitoring be developed to gauge the effectiveness of those controls.
Mindset Matters: Are You Set Up for Quality Control Success?
Published in the April 2019 issue of Mortgage Compliance Magazine, this article discusses how decreasing volumes and shifts toward new products have led to a new mindset regarding quality control. How do lenders who are successful with quality control adopt strategies that not only keep them compliant with investor, warehouse lender and regulatory requirements, but also lower costs, improve loan quality, and provide for competitive advantage by allowing them to more rapidly add new products?
Florida Bankers Association (FBA) – 34th Annual Consumer Compliance Seminar
In Orlando, FL on April 5, 2019 Monika McCarthy, managing director and general counsel, presented “Banking Ethics, Governance & Risk Mitigation Best Practices”.
American Bankers Association (ABA) – 2019 Spring Intermediate Compliance School
On April 1st, 2019 in Tucson, AZ, Karen Cullen, director in CrossCheck’s Regulatory Compliance and Fair & Responsible Lending practices, was a panelist at the ABA’s Spring 2019 Intermediate Compliance School. The panel addressed Compliance Hot Topics.
Wisconsin Bankers Association (WBA) – 2019 Real Estate Compliance School
On March 11th, 2019 Jim Treacy, director, and Heidi Wier, managing director, taught Regulation Z, TRID and Ability to Repay. On March 15th Heidi Wier taught HMDA.
Mortgage Bankers Association’s (MBA) – 2019 National Servicing Conference
On Wednesday, February 27th, 2019 Jim Shankle, managing director, participated on a panel, Quality Control for Major Operational Risk Areas, at the Mortgage Bankers Association’s National Servicing Conference. The panel identified the top operational risk areas for servicers and recommended how to ensure adequate quality control. These risk areas include vendor management, customer handling and… Read more »
Ensuring Quality Originations – Is It Time to Review Your Quality Assurance Program and Quality Control Plan?
In the Winter 2019 issue of ACUMA Pipeline, Todd Krell provides insights for credit unions to the question – Is It Time to Review Your Quality Assurance Program and Your Quality Control Plan?
Wisconsin Bankers Association (WBA) – 2019 Mortgage Lending School
On February 19th, 2019 Heidi Wier, managing director, taught the following topics: Regulation Z, Fair Lending, HMDA, Equal Credit Opportunity Act, SAFE Act and Flood, among other topics.
Illinois Mortgage Bankers Association (IMBA) – 2019 Risk Management Committee HMDA Webinar
On Thursday, February 7th, 2019, IMBA’s Risk Management Committee in conjunction with Neighborhood Loans and CrossCheck Compliance, offered a complimentary webinar: HMDA: Submit with Confidence, Keys to Successful Data Integrity. The presenters included Karen Cullen, Director at CrossCheck Compliance and Heidi Wier and Managing Director at CrossCheck Compliance, moderated by Nathan Britsch, Executive VP, Compliance at Neighborhood Loans.
California Mortgage Bankers Association (California MBA) – 2019 HMDA Webinar
On Thursday, January 24th, 2019 Heidi Wier, managing director, and Karen Cullen, director, presented a webinar for the California MBA’s Mortgage Quality and Compliance Committee entitled HMDA: Submit with Confidence, Keys to Successful Data Integrity. Participants learned ways to finalize their LAR submissions and handle last minute integrity issues all while not falling behind with… Read more »
Fair Lending for Commercial Loans – Within the Sight Lines of the Regulators
Published in the November-December 2018 issue of Western Banker, this article addresses the challenges of doing a fair lending review of commercial lending.
Chicagoland Compliance Association (CCA) – 2018 HMDA Update
On December 7th, 2018 in Chicago, IL, industry experts and front-line subject matter experts provided an update on HMDA related topics. Karen Cullen, director, Regulatory Compliance and Fair & Responsible Lending, spoke on HMDA Data Integrity: Importance of Systemic and Logic Reviews.
Illinois Mortgage Bankers Association (IMBA) – 2018 Year-End Mortgage Market Update
On December 4th, 2018 in Chicago, the IMBA presented an economic and mortgage market overview. Chris Ortigara, director, who chairs the IMBA Secondary Marketing Committee, moderated a panel which included Peter J. Taglia, senior VP, FTN Financial Capital Assets Corporation; Paul Lueken, CEO, Draper & Kramer Mortgage; Jeremy Collett, executive director, Capital Markets, Guaranteed Rate;… Read more »
Total Training Solutions and CU Webinars – 2018 HMDA: Trust but Verify Webinar
On December 4th, 2018 Heidi Wier presented a webinar through Total Training Solutions and CU Webinars.com on the methods credit unions can use to ensure that their HMDA data is accurate. This webinar was beneficial for anyone who has responsibility for HMDA data integrity or analyzing the information to help manage fair lending risk, including… Read more »
California Mortgage Bankers Association (California MBA) – 2018 Legal Issues and Regulatory Compliance Conference
At the California MBA Legal Issues and Regulatory Compliance Conference in Newport Beach California, December 3–4, 2018, Monika McCarthy, managing director and general counsel, moderated the General Counsel Roundtable with the following panelists: Je Yon Jung, AmWest Funding Corp., Tom Noto, Stearns Lending, Lauren Ingersoll, Inspire Home Loans, and Ken Block, New American Funding.
The Future is Digital Mortgages – Are You Choosing Your Fintech Partner Wisely?
In the winter issue of California Mortgage Finance News, Liza Warner and Monika McCarthy address the considerations lenders face when reviewing the options for partnering with fintechs. Finding the right fintech solution partner and implementing compliance protocols and best practices to mitigate risks is a win-win for consumers, lenders, technology innovators, investors, and the industry as a whole.
Western Bankers Association (WBA) – 2018 Overdraft Programs, Compliance Best Practices Webinar
On November 29th, 2018, Heidi Wier and Jim Treacy presented a webinar program entitled Overdraft Programs, Compliance Best Practices. Attendees of this webinar learned the regulatory ‘requirements’ relating to overdraft programs as well as the regulatory ‘guidance’ and best practices on the topic.
Two Days to Perform M&A Due Diligence: What Should Compliance Focus On?
Mergers and acquisitions (“M&As”) continue to increase, and compliance personnel play an important role in the process. In the November-December 2018 issue of ABA Bank Compliance, Heidi Wier’s article “Two Days to Perform M&A Due Diligence: What Should Compliance Focus On?” outlines essential compliance considerations for M&As. A strong roadmap that covers as many high-risk areas as possible is imperative to protect your institution from overpaying, costly regulatory delays, or even fines and penalties after the fact.
Chicago Bar Association – Financial Institutions Committee 2018 Fair Lending Presentation
On November 14th, Liza Warner, managing director, presented Preparing for Internal and External Fair Lending Audits as part of a panel on Fair Lending Enforcements, Audits, and New Frontiers to the Financial Institutions Committee. The panel included Illinois Assistant Attorney General Vijay Raghavan and John Mussman, Rimon P.C., Partner.
Western Bankers Association (WBA) – 2018 HMDA Webinar
On December 11th, 2018 Heidi Wier presented a webinar for the Western Bankers Association on HMDA Data Integrity – Leveraging Technology to Ensure Your HMDA Data Is Accurate. Participants learned how to manage HMDA risk, how leveraging technology can help increase the accuracy of HMDA data, and how to test for issues before the regulators… Read more »
Conference on Consumer Finance Law (CCFL) – 2018 Fall Consumer Financial Services Conference
This conference on consumer financial services law took place on November 5 and 6 at the Texas A&M School of Law in Fort Worth, Texas. Monika McCarthy, managing director and general counsel, moderated a panel on ethics for financial services lawyers with panelists Sabrina Neff, Husch Blackwell and Sanford Shatz, McGlinchey Stafford. 12 hours CLE… Read more »
Wisconsin Bankers Association (WBA) – 2018 Compliance Forum
Karen Cullen, CRCM, and director in the regulatory compliance and fair & responsible lending practices, presented HMDA Rule Changes at three sessions of the WBA’s Compliance Forum – 10/30 in Stevens Point, 10/31 in the Wisconsin Dells and 11/1 in Pewaukee. With HMDA submission right around the corner, it is a good time to review… Read more »
Operationalizing UDAAP: Building a Strong Foundation to Control Risk
In the September/October issue of Western Banker, Heidi Wier and Karen Cullen discuss the challenges of operationalizing and controlling UDAAP risk in banking in their article “Operationalizing UDAAP: Building a Strong Foundation to Control Risk”. The complexity arises from a lack of implementing regulations and UDAAP’s broad applicability across various customer experiences, including products, pricing, and marketing. To establish a strong UDAAP foundation, banks should implement clear policies, provide training, foster a customer-centric culture, manage complaints effectively, oversee third-party vendors, and ensure robust monitoring and board oversight. A comprehensive approach to UDAAP compliance will help mitigate risks and ensure fair treatment of consumers.
Wisconsin Mortgage Bankers Association (WIMBA) – 2018 Mortgage Boot Camp
November 13-14 in Delafield, Wisconsin, the Wisconsin Mortgage Bankers Association hosted a new one-and-a-half day seminar was designed for mortgage professionals of all levels of experience who to increase their knowledge of the business and grow sales potential. On Day Two, November 14th, Karen Cullen, CRCM, director in the regulatory compliance and fair & responsible… Read more »
Western Bankers Association (WBA) – 2018 Fair Lending for Commercial Lenders Webinar
On October 10th at 9:00 pacific time, Karen Cullen, director in the Regulatory Compliance and Fair Lending practices, presented a webinar for the Western Bankers on the subject of Fair Lending for Commercial Lenders. In this webinar, participants gained a better understanding of fair lending regulations, learned how to develop a risk assessment and controls,… Read more »
Chicagoland Compliance Association (CCA) – 2018 Annual Conference
On October 4th, at the CCA’s annual conference, Jim Shankle participated on a panel, Mortgage Servicing Rules for Servicers. The panel also included Solomon Maman, Partner, Noonan Lieberman. Sharon Michnuk, Head of Consumer Risk/Risk Management, CIBC Bank was the moderator.
Western Bankers Association (WBA) – 2018 Regulatory Compliance Conference
On Thursday, October 4th, CrossCheck at this conference Heidi Wier, managing director, presented on HMDA Data Integrity Review – Methods for Ensuring HMDA Data Accuracy and Liza Warner, managing director, presented on Compliance Risk Assessment.
Illinois Mortgage Bankers Association (IMBA) – 2018 Regulatory Update
On November 1st in Oakbrook, Illinois, Tracey Levandoski, CRCM, and a manager in the regulatory compliance and internal audit practices, presented on risk assessment at the Illinois Mortgage Bankers Association Regulatory Update.
Mortgage Bankers Association (MBA) – 2018 Webinar – Effective Audit Function: Beyond the Basics
This webinar, presented on September 27, is now available for purchase on the MBA’s website. The presenters discussed how effective internal audit programs evolve over time. While previous MBA internal audit webinars focused on basic elements of the program, this webinar provided more advanced information. The panel, moderated by Chris Ortigara CMB®, included CrossCheck presenters,… Read more »
Appraisal Considerations of the EGRRCPA
In the August 2018 issue of ComplianceAction, Mollie Sudhoff discusses “Appraisal Considerations of the EGRRCPA,” highlighting implications of the Economic Growth, Regulatory Relief, and Consumer Protection Act, or “S2155.” This law seeks to relieve certain Dodd-Frank Act provisions while introducing new compliance requirements. Sudhoff stresses the importance of understanding the new appraisal guidelines, including exemptions for rural properties and donated services. While the EGRRCPA aims to ease compliance burdens, accurate appraisals remain essential for sound economic decisions.
Northern Illinois Compliance Association (NICA) /Illinois Mortgage Bankers Association (IBA) – 2018 One-Day HMDA Workshop
On September 14th, NICA, in partnership with the Illinois Bankers Association (IBA), held an informative one-day workshop. Karen Cullen, CRCM, and a director with CrossCheck Compliance, presented HMDA Follow Up (Tips and Tricks and What We Have Learned). Do you know the integrity of your HMDA data? This interactive session included a discussion of how… Read more »
American Bar Association (ABA) – 2018 Annual Business Law Section Meeting
On Thursday, September 13th, Monika L. McCarthy, managing director and general counsel, moderated a general counsel roundtable. This dynamic panel from banking, mortgage, and fintech companies discussed current risks they face and mitigate, their expectations and requirements for outside counsel, and best practices for in-house counsel.
BankWebinars.com 2018 Webinar – HMDA Data – Trust but Verify
On August 21st Heidi Wier presented a webinar on the methods lenders can use to ensure that their HMDA data is accurate. This webinar was beneficial for anyone with responsibility for HMDA data integrity or analyzing the information to help manage fair lending risk, including senior management, compliance officers, attorneys and auditors.
Mortgage Bankers Association (MBA) – 2018 Regulatory Compliance Conference
On Sunday September 16th, Mike Forester, managing director, participated on the Anti-Money Laundering, Know Your Customer and Fraud panel at the MBA’s Regulatory Compliance Conference in Washington D.C. This panel was part of the Emerging Compliance Risk Track.
Mitigating Fraud Risk Through the Loan Life Cycle
In the August 2018 issue of Mortgage Compliance Magazine, Tim McWay and Todd Krell’s article “Mitigating Fraud Risk Through the Loan Life Cycle,” highlights the need for a comprehensive fraud prevention program. With mortgage fraud on the rise, as indicated by increasing reports from CoreLogic and Fannie Mae, the authors identify contributing factors such as a stable economy and a shift from refinancing to higher-risk purchase transactions. They emphasize the importance of fostering a culture of fraud prevention that starts at the application stage and extends through processing and closing.
Western Bankers Association – 2018 Webinar – Understanding and Controlling UDAAP Compliance Risk
On August 2nd, Karen Cullen and Heidi Wier presented a webinar for the Western Bankers Association on the topic of UDAAP compliance risk. In this webinar, participants learned the best practices for incorporating UDAAP into a compliance management program, how to develop a UDAAP risk assessment and measure UDAAP risk, and how applying customer service… Read more »
Northern Illinois Compliance Association – 2018 Summer Meeting
On July 20th, Karen Cullen, director in the Regulatory Compliance and Fair Lending practices presented on Fair Lending: Strong Compliance Management and Understanding/Controlling Risk. This meeting was held at Giovanni’s in Rockford, Illinois.
Leveraging Technology to Improve the Accuracy of HMDA Data
The July 2018 article “Leveraging Technology to Improve the Accuracy of HMDA Data” by Heidi Wier in Housing Wire addresses the challenges financial institutions face in ensuring accurate Home Mortgage Disclosure Act (HMDA) data. Wier highlights the importance of systemic data integrity reviews, suggesting that technology can enhance accuracy and reduce costly manual file reviews. As regulators increase scrutiny, particularly for 2018 HMDA data, she outlines a multi-step integrity process that includes omissions testing and conflict/error testing. While systemic reviews are not infallible, they allow lenders to efficiently analyze their entire Loan Application Register (LAR), proactively managing risk and maintaining data accuracy to meet regulatory expectations and improve fair lending practices.
Are You Leaving Money on the Table? – Using Regulation E More Effectively can Reduce Operating Losses
The special supplement to Illinois Banker, 2018 Banking Trends: Management and Operations, includes the article “Are You Leaving Money on the Table? – Using Regulation E More Effectively can Reduce Operating Losses,” in which Kelli Schoon-Saxsma and Heidi Wier highlight the potential risks financial institutions face when neglecting Regulation E in the wake of evolving regulations. With the rise of electronic payments, inadequate focus on claims processing can lead to operational losses and compliance challenges. By implementing robust procedures and staff training, banks can not only mitigate errors but also enhance customer service and safeguard the integrity of their HMDA data.
State Attorneys General Ramping Up – Are You Ready?
In the Summer 2018 issue of California Mortgage Finance News, Monika McCarthy’s article “State Attorneys General Ramping Up – Are You Ready?” discusses the increased supervision and enforcement by state regulators following a decline in CFPB activity under the Trump Administration. She highlights the significant power of State Attorneys General (AGs) as both legal advisors and law enforcement leaders. With 27 Republican AGs and 22 Democratic AGs, the political landscape can impact regulatory focus. McCarthy emphasizes the importance for lenders to engage with regulators, adapt compliance strategies, and prepare for potential state-level enforcement, particularly regarding consumer protection and fair lending practices.
Controlling the Narrative – Now is the Time to Understand Your Data
Karen Cullen’s article in the June 2019 issue of Mortgage Compliance Magazine “Controlling the Narrative – Now is the Time to Understand Your Data” highlights the necessity for financial institutions to understand their Home Mortgage Disclosure Act (HMDA) data in the evolving mortgage landscape. The article encourages evaluating lending demographics, marketing effectiveness, and loan processing times to uncover growth opportunities. Cullen advocates for proactive risk management to mitigate risks while enhancing business development, urging institutions to assess disparities in lending practices and benchmark performance against peers to improve community service and regulatory compliance.
Conference on Consumer Finance Law (CCFL) – 2018 Spring Consumer Financial Services Conference
At the Conference on Consumer Finance Law, held in Chicago, Illinois at Loyola University, Chicago School of Law May 31-June 1, 2018, Monika McCarthy, managing director and general counsel, moderated a panel on Cybersecurity.
Wisconsin Bankers Association (WBA) – 2018 Lending Boot Camp
Heidi Wier, managing director, presented on Lending Compliance at the WBA’s Lending Boot Camp which was held in Madison, Wisconsin May 15-17, 2018. Her topics included fair lending, HMDA, Regulation Z, Regulation X, flood insurance, SAFE Act, Regulation B, FACTA, FCRA and UDAAP.
Wisconsin Bankers Association (WBA) – 2018 Real Estate Compliance School
Heidi Wier, managing director, and Jim Treacy, director, taught at the WBA’s Real Estate Compliance School held March 13-15, 2018. Their topics included Regulation Z and HMDA, the 2018 requirements and early lessons learned.
2018 Financial Institutions Conference (FIC)
On Tuesday, May 8, 2018, at the Sheraton Milwaukee Brookfield Hotel, Jim Treacy presented a regulatory compliance update. Jim is a CPA and a director in CrossCheck’s regulatory compliance and internal audit practices. His presentation included a discussion of the current regulatory environment and recent regulatory changes impacting banks, including the July 2017 updates to… Read more »
Texas Mortgage Bankers Association – 102nd Annual Convention
On Tuesday, May 1, 2018, at the JW Marriott San Antonio Hill Country, Todd Krell, managing director, moderated a panel on fraud for the Texas Mortgage Bankers Association’s 102nd Annual Convention. During this session, the panel addressed the potential for the increase of fraud with the growth of electronic document processes.
Mortgage Bankers Association (MBA) – 2018 Legal Issues and Regulatory Compliance Conference
On Monday, April 30, 2018, at the MBA Legal Issues and Regulatory Compliance Conference in Los Angeles, California, Karen Cullen, director in CrossCheck’s compliance and fair & responsible lending practices was on a panel entitled Controlling the Narrative: Using Internal Data for Better Market Penetration.
Florida Bankers Association (FBA) – 2018 Consumer Compliance Seminar
Mollie Sudhoff, a manager in CrossCheck’s regulatory compliance and internal audit practices moderated three sessions at the 33rd Annual Consumer Compliance Seminar, April 11-13, 2018 in Orlando, Florida. The first session was the Regulator Panel: Current Examination & Enforcement Focus, Findings & Expectations”. The second was the “Florida Attorney Panel Potpourri: ADA, Collections, Florida TCPA,… Read more »
Staffing Up for CMS
In her “Staffing Up for CMS” article from the March/April 2018 issue of ABA Bank Compliance (now ABA Risk and Compliance), Liza Warner highlights the necessity for financial institutions to evolve their compliance teams to strengthen their Compliance Management System (CMS). Warner outlines the “three lines of defense” model—business lines, risk and compliance, and internal audit—emphasizing the importance of clear roles. She also stresses the need for ongoing training, management support, and a collaborative culture to enhance compliance effectiveness and build trust with customers and regulators.
Wisconsin Bankers Association (WBA) – 2018 Residential Lending School
Heidi Wier, managing director, taught compliance for residential mortgage lenders at the WBA’s Mortgage Lending School on February 20, 2018. The topics she covered included ECOA (Regulation B), TILA/RESPA (Regulation Z), Ability to Repay and Qualified Mortgages, Fair Lending, HMDA (Regulation C) and the SAFE Act. Students gained the knowledge they need to be successful… Read more »
Avoiding Surprises – Servicing Quality Assurance and Quality Control Monitoring Systems can be Management’s Best Friend
‘In the February 2018 issue of Mortgage Compliance Magazine, Bill Tyner and Jim Shankle highlight the importance of internal Quality Assurance (QA) and Quality Control (QC) systems in loan servicing in their article “Avoiding Surprises – Servicing Quality Assurance and Quality Control Monitoring Systems can be Management’s Best Friend.” As servicers navigate heightened regulatory scrutiny and competitive pressures, these systems not only ensure compliance with regulatory requirements but also enhance operational efficiency. By distinguishing between QA’s preventive focus and QC’s detective function, the authors advocate for a robust internal control framework that proactively identifies potential issues before they escalate, safeguarding both operational integrity and organizational reputation.
The Mortgage Servicing Rule – Are You Prepared?
‘Jim Shankle and Liza Warner’s article, “The Mortgage Servicing Rule – Are You Prepared?”, published in the September/October 2017 issue of ABA Bank Compliance (now ABA Risk and Compliance), addresses the implementation challenges of the 2016 Mortgage Servicing Rule. The authors highlight the critical need for servicers to adapt to new requirements, particularly regarding servicing transfers and the management of delinquent loans. They stress the importance of strong organizational strategies, effective training, and quality assurance processes to ensure compliance and protect borrowers from potential harm.
The Ongoing Challenges of Servicing Transfers
‘In “The Ongoing Challenges of Servicing Transfers,” published in Mortgage Banking Magazine in February 2016, Chris Ortigara and Jim Shankle discuss the critical need for loan servicers to meticulously review their loan-boarding processes to ensure compliance with the CFPB’s mortgage servicing rules. They note that while many servicers are familiar with loss mitigation rules, challenges persist in documenting and implementing all aspects of their policies. Drawing on the CFPB’s Supervisory Highlights, the authors stress the importance of actively reviewing these updates to address common industry shortcomings.
Preparing for the Unexpected – Getting in Front of Major Risks Through an Enterprise Risk Management Framework
In “Preparing for the Unexpected – Getting in Front of Major Risks Through an Enterprise Risk Management Framework,” published in the December 2017/January 2018 issue of HousingWire, Jim Jorgensen highlights the importance of a robust enterprise risk management (ERM) framework for lenders. Drawing on Susan Schmidt Bies’s insights, he emphasizes that effective risk management can help avoid pitfalls like those seen during the Great Recession. Jorgensen advocates for the COSO framework, which aligns risk management with organizational strategies and encourages open communication about risks.
California Mortgage Bankers Association (California MBA) – 2017 Legal Issues and Regulatory Compliance Conference
Monika McCarthy, managing director and general counsel, moderated the General Counsel Roundtable at this conference which was held on December 4-5, 2017 in Irvine, California.
Wisconsin Bankers Association (WBA) – 2017 Deposit Compliance Alumni Update Seminar
On November 8th, Jim Treacy, director, addressed the Regulation CC changes. This seminar was geared specifically towards compliance officers.
Wisconsin Bankers Association (WBA) – 2017 Compliance Forum
Heidi Wier, managing director, presented HMDA – The Recent Finalized Amendments. The Forum was held October 31, November 1 and November 2 at different locations in Wisconsin.
Wisconsin Bankers Association (WBA) – 2017 Real Estate Compliance School
Heidi Wier, managing director, and Jim Treacy, director, taught a class on Reg Z and TRID, and Heidi also taught a class on HMDA, at the WBA’s Real Estate Compliance School on September 27th and 28th at the Wintergreen Resort & Conference Center in the Wisconsin Dells. This school was designed to provide attendees with… Read more »
Mortgage Bankers Association (MBA) – 2017 Regulatory Compliance Conference
On Sunday September 17th at the MBA’s Regulatory Compliance Conference, Monika McCarthy, managing director & general counsel, spoke, along with H. Burton Embry, executive vice president & chief compliance officer, Primary Residential Mortgage, Inc. in a session titled “Compliance Essentials/CMCP: Common Help Desk and Operational Questions for Compliance Officers.” This interactive session provided participants an… Read more »
Northern Illinois Compliance Association (NICA) – 2017 Workshop
Jim Treacy, director, presented Final TRID and Mortgage Servicing Clarifications on Friday, September 8th at the NICA workshop. Jim “clarified” the clarifications and technical amendments on the final TRID rule issued by the CFPB July 7th. He also discussed the impact of the final rules issued by the CFPB on August 4, 2016 amending certain… Read more »
Distinguishing Between a Real Internal Audit and an ‘Imitation’
In “Distinguishing Between a Real Internal Audit and an ‘Imitation’,” Chris Ortigara outlines essential considerations for independent mortgage companies seeking external support for their internal audit functions. She emphasizes the importance of starting conversations with certified professionals, as a solid understanding of internal audit concepts is critical. Ortigara clarifies that the International Institute of Internal Auditors (IIA) sets the standards, not regulators or investors. The article explores the “three lines of defense” model, where internal audit serves as the independent third line assessing risks across functions.
Effective Partnerships Between Banks and Marketplace Lenders – Managing Third-Party Risk
In their article “Effective Partnerships Between Banks and Marketplace Lenders – Managing Third-Party Risk,” published in the November/December 2016 issue of Illinois Banker, Chris Ortigara and Jim Shankle explore the evolving landscape of marketplace lending. They highlight how banks are shifting from viewing fintechs as potential disruptors to recognizing the value of collaboration. The authors emphasize the importance of three critical components in managing third-party risk: the fintech’s Compliance Management System (CMS), vendor management processes, and the testing of proprietary platforms. By ensuring strong oversight of these areas, banks can mitigate regulatory risks and foster successful partnerships with fintech companies, ultimately enhancing their service offerings in an increasingly competitive market.
Compliance Management – Working Smarter
Liza Warner’s article “Compliance Management – Working Smarter,” published in the July/August 2016 issue of ABA Bank Compliance (now ABA Risk and Compliance), discusses effective strategies for managing the compliance function in the face of ongoing regulatory changes. Warner emphasizes the importance of a robust Compliance Management System (CMS) that fosters a proactive compliance culture. She outlines key elements such as clear accountability through a three lines of defense approach, the integration of preventive and detective controls, and the need for effective training and vendor risk management.
California Mortgage Bankers Association – 2017 (California MBA) Western States Loan Servicing and Technology Conference
Jim Shankle, managing director in the Regulatory Compliance and Internal Audit practices, spoke on the servicing compliance panel at this conference which took place August 6-8th in San Diego, CA. Servicing related articles can be found in the Related Resources section of Regulatory Compliance.
What Is Your Time Worth?
In his article, “What Is Your Time Worth?” published in Mortgage Compliance Magazine in the June 2017 issue, Todd Krell discusses how you can have a more effective quality assurance program. He emphasizes the importance of evaluating the time savings associated with quality control functions, particularly when outsourcing these services. Krell highlights three key areas where time considerations are crucial: responses to findings, reporting and governance, and monthly reviews of vendors.